Customer Reviews

Most of our clients are in their senior years and usually had their email accounts set up with cable companies or early email providers and often do not have gmail accounts.

The BBB retains reviews for three years. We try to remember this before they expire and post them here. More reviews can be read on our BBB web page and there’s some on Google.

I had the pleasure of dealing with Scott & Karen when I needed to get my sister’s bathroom redone for medical and safety reasons. Scott and Karen were very informative and very professional. They answered all my questions effectively. Noted the installers were great at keeping all organized and did a great clean up when finished. I would definitely recommend them to other people in need of their expertise. 

Susan M 20/11/16

We looked into having a walk in tub and in comparing prices we found BC Senior Safety Services was far more economical and the professional installation was done by licensed and qualified personnel.  Scott was very prompt about the installation and gave us a very affordable price. In fact we were so pleased that when we moved we called him to have a second tub installed. A little more complicated because of the smaller size of our condo but everything was worked out and done perfectly. |We cannot over emphasize the safety aspects of this walk in tub for senior citizens. Bert H. 18/11/16

Bert H 18/11/16

Very pleased with the work done in both bathrooms, very professional and meticulous with small details. Would recommend Scott and his crew anytime!

Dennis B 23/11/16

My name is Marieke due to my job as a nurse and lifting required. I now require a hip replacement ASAP.  If possibly I like to keep my independence so I investigated what I would need, the first thing keep to mind is hygiene and most likely with reduced mobility I thought of a walk in bath. I did check on line and discovered prices vary a great deal from on company to another, eventually I found Scott and he assessed my situation I liked his honesty and what I would expect the week after he installed the walk in bath and I am impressed how quickly he finished the job electrician and plumber included in the price, by and large I can only recommend his company and staff he uses to complete the job.

Marieke D 22/11/16

-The work was first class and one of the neatest and best organized in home projects I have seen in my many years in the construction business. Very professional. Roy J 22/11/16

Roy J 22/11/16

I had a bathroom renovated to change a tub to a walk-in-shower plus had new non-slip flooring installed in bathroom and kitchen. Scott was a pleasure to deal with and the quality of work is superb. I didn’t have anything to be concerned about and all the sub trades were excellent, as well. Plus, there were no additional costs everything was as quoted in estimate. Thank you, Scott.

Joy J 26/11/16

I did a lot of research before hiring BC Senior Safety Services to install a walk in tub in my home. BC Senior quoted $5000 less than the other businesses that quoted the job. They also promised to have the job finished in 2 days rather than the 3-5 days promised by the other businesses. I’m so happy I hired them. Scott and his workers were all wonderful to work with. In addition to the installation of the tub, BC Senior did all the plumbing and electrical work so I didn’t have to find and hire additional trades.  They also finished the tiling on the floor to make sure the finished effect was attractive, they brought the seat riser I needed and even installed the shower curtain. I was so happy with the work that when I decided I needed an additional safety bar, I called Scott to ask his advice on who to call to install it. He offered to come back and install it for me, which he did. I have recommended Scott and BC Senior Safety Services to some friends, and would certainly recommend them to anyone looking to make their home safer and more accessible. 

Jeanette R 26/11/16

I would highly recommend Scott****** and BC Senior Safety Services Ltd.   From the very beginning I was extremely impressed with Scott’s professionalism and superior knowledge of his trade and selection of materials. He was always very patient in explaining each step in the process of building my beautiful new walk in shower and pausing along the way to answer the numerous questions I had. As a team, he and his partner, Askar, worked efficiently and always kept on schedule. The price was right and Scott even included the bonus of fixing a leaking bathroom sink faucet that had given me problems for years. Compared to the competition which I also interviewed for the job. BC Senior Safety Services Ltd. Deserves an A+++++ rating for the superior quality of service.

Laura G 27/11/17

Scott came out on a Sunday to give us a quote. As soon as the snow cleared he started. We were told 7 working days and that is just what it took. The quote never changed. Vey professional and my Mom now has a beautiful, safe walk in shower. Very Happy Karen, Pat and Pete. Karen C. 01/03/17

Karen C 01/03/17

Scott***** recently installed a walk in bath tub in my home. I cannot say enough about the excellent service and quality of workmanship. Everything was done efficiently and on time and I am very happy with the result. I would not hesitate to wholeheartedly recommend Scott and his crew to family and friends.

Paula V 28/05/17

I just used our new barrier free shower for the first time and it exceeded all expectations! Not only does it look great. It is great to use. Good water pressure, unvarying temperature, a wonderful shower head and wand made this a pleasant experience. Safety our main concern is enhanced with a nonslip mosaic shower base and substantial grab bars. Scott made sure that what we were purchasing was correct for us. He took the time to have us visit his site to actually sit in a walk in tub which was what we thought we wanted. We were wrong it was not right for us at all. Other companies happily tried to push us into signing on the dotted line for a walk in tub sight unseen. I would highly recommend Scott and his team. They started and finished the job on time and kept us informed as to what was happing at all times. They were professional, courteous and diligent.  They cleaned up after themselves and took special precautions to safeguard our hardwood floors. Thank you Scott for the job well done! Jim & Cheryl

Cheryl C 05/05/17

Hello, I just wanted to say that Scot and his team were absolutely wonderful! I sent him an email initially to inquire about getting a walk-in-tub for my father who has dementia and he was very quick to respond and set up a time for me to come at my convenience to the warehouse and have a look at the different option. Then he came by to give me an estimate and once we decided we ready to proceed he had his team come in and did the job with such professionalism! They were prompt and did everything they said they would and the bathroom looks great. I didn’t have to worry about a thing. His team took care of everything and left everything spotless when they finished. I would highly recommend this company!

Nageena P 12/06/17

Scott installed a wheelchair accessible shower in our home recently. I am more than pleased with the quality of the material and the workmanship preformed. Scott was extremely professional throughout the entire process from our first meeting through to completion of the project. Based on the quality and the amount of work this project required. I believe hi price was very reasonable. I would highly recommend this company for anyone needing a wheelchair accessible shower in their home.

Gordon K 28/06/18

We have had a great experience with Scott. Promptly with his quote. Came as promised and finished the job on time always cleaning up after a days work. Scott surely went the extra mile with his service by doing extras without any problem Highly recommend Scott and his assistant Oscar. *** *** ***** ** *** **** ********* 

Ellen 26/03/20

Scott and his partner are very professional. They arrived on time and worked consistently every day. They were well mannered and polite. They started out by covering the floors so that dirt etc. Would not track through the house, they cleaned the workspace every day, this minimized any carry over. The work was done efficiently and with no interruptions to us. Two days and we had our step in tub. We love our tub. Scott was very creative with the entrance into the bathroom, it was too narrow for my wheelchair. Scott removed the door and replaced it with a wider entrance and a ‘barn door’. It looks terrific. Love the total outcome! We would not hesitate to recommend this company for profession work and a job well done! **** *** **** ******

Fred H 05/04/2020

JOHN AND BARB JUST WONDERFULL WORK, SO PLEASED WITH JOB SCOTT DID IN OUR BATHROOM THERE WAS NO ** WITH THE PRICE WHAT HE SAID WAS WHAT IT WAS AND WHEN HE WOULD BE DONE HE WAS THANK YOU AGAIN

John O 07/07/20

I am very pleased with my walk-in tub . Scott was extremely professional and helpful throughout the whole process. I highly recommend BC senior safety services. Top notch company through and through.

Liz W 15/07/20

My wife and I met with two vendors, and Scott was the one who made us feel comfortable right away, and we decided to go with him. Scott took the time to take us to view the tubs available, explain the differences and options available and outline his plan to install our tub. We are extremely pleased with the work Scott and his team did. They were worked steadily as the plumber and electrician arrived on cue! The tub looks great and operates as promised. We would not hesitate to recommend Scott and his team. ***** *** ***** 

Brian and Leila 15/11/20

We hired Scott to replace our bathtub with a shower and we are beyond ecstatic with the outcome. He was professional, efficient, his prices very reasonable and the work top quality. We have no hesitation recommending his services. We could not be happier. We would give him 10 stars if we could! *** * ***** *****

    Linda R 15/12 /20

    Scott and BC Senior Safety Services did a good job with replacing our old tub and shower with an accessible walk in shower. Incredibly thorough explanation of the work and process and refreshingly straight forward. Appreciated his professionalism in the work as well as communication.

    Richard L 21/05/21



       

       

         

         

         

         

         

         

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